The warranty period is available for 6 or 12 months, depending on the product. (Terms & Conditions apply)
Terms & Conditions for Replacement Warranty
You can claim a replacement warranty if your product is damaged, completely broken, has power issues, or the laser shots are not working when it arrives. The issue must occur within 6 or 12 months (based on the warranty you purchased) from the delivery date.
We offer a free replacement only if these conditions are met:
- The warranty claim must be within 6 months or 12 months, according to your product warranty type, from the date of delivery.
- The product has power issues, flashes not working, or is completely broken.
- The product box must be in its original condition.
- The warranty card number must match the registered address, city, and phone number.
- Follow the replacement or refund process terms provided at the end of this page.
Terms & Conditions for 7 Days Money Back Refund or Return Warranty
We offer a money-back guarantee if these conditions are met after purchase:
- Refund claims must be made within 7 days of delivery.
- If payment was made by card, 8% of the product value will be deducted as processing fees, and the remaining balance will be refunded to your account.
- Refund applies if the product has power issues, flashes not working, or is completely broken.
- The product box must be in its original condition.
- The warranty card number must match the registered address, city, and phone number.
- If your device is faulty within the warranty period, a free replacement is also possible with customer consent.
- For Skin Care Devices:
- A 25% deduction applies if the claim is made within 6 months of delivery.
- A 40% deduction applies if the claim is made within 12 months of delivery.
- Follow the refund or replacement process as described at the end of this page.
Important Terms & Conditions for Replacement & Money-Back Warranty
1. Usage Duration:
o Any claim stating that the device did not reduce or remove hair in less than a month will not be accepted.
o Results require continuous use for at least 2 months due to medical guidelines.
2. Packaging Condition : If the box is damaged by the customer, an additional 5% deduction will apply.
3. Replacement Policy : The first replacement is free of cost. From the second replacement onwards, charges will apply based on warranty duration:
§ 6 months warranty → 25% of the total amount.
§ 12 months warranty → 40% of the total amount.
Precautions / Disclaimer
- Do not use if you have skin allergies until healed. Avoid use on acne-prone face areas.
- Apply moisturizer or aloe vera gel after each session (wait at least 15 minutes).
- During pregnancy, avoid using on the belly and sensitive parts.
- Always start at lower intensity levels and gradually increase only if no irritation occurs. Use the first 2 weeks as a testing phase.
Read the instruction manual before using the device.